Privacy Policy

This Privacy Statement explains how Ruvixx (RVX) collects and uses personal data and describes the rights you have with respect to your personal data and interactions with Ruvixx.

In this statement, “Ruvixx” “RVX,” “our”, “we” or “us” refers to the global organization of the member firms of Ruvixx, each of which is a separate legal entity, or refers to one or more of those member firms.

At Ruvixx we are committed to protecting your privacy. This privacy statement covers the collection, use and sharing of personal information collected from individuals and/or third parties that interact with Ruvixx. Additionally, this statement provides information on the rights of individuals with respect to their personal information. Ruvixx may use personal information provided to us for any of the purposes described in the relevant sections of this privacy statement or as otherwise stated at the point of collection.

The following Privacy Statement applies to information collected at www.ruvixx.com and Ruvixx-owned or operated online services (jointly “Sites”). In addition, this statement applies to information that may be gathered via email, phone calls, in person interactions, web meetings or other means.

By accessing and continuing to use this site you acknowledge that you have read and that you agree to the practices described herein.

“Ruvixx” (and “RVX”, “we”, “us”) refers to Ruvixx. with a principal place of business located at 300 Brannan St # 511 San Francisco, CA 94107.

Business Contacts

We collect and use business contact details for individuals associated with existing and potential Ruvixx clients to manage and maintain our business relationships with those individuals. Ruvixx uses a customer relationship management system via a 3rd party provider to store personal information about our business contacts.

The collection of personal information about contacts and the addition of that personal information to the 3rd party CRM is initiated by Ruvixx staff and may include name, employer name, title, phone, email, and other business contact details. In addition, the 3rd party may collect data from Ruvixx email and calendar systems concerning interactions between Ruvixx staff and business contacts.

Through email applications, we may use technologies to determine engagement with emails, including whether they have been opened, or if contained links have been viewed. Information from multiple sources may be combined to assist with measuring interest in different Ruvixx Services and email campaigns, to improve communications with target audiences, and tailor client interaction.

Unless we have been informed the contact would like to opt out or unsubscribe, we use client business contact details to provide information that we think will be of interest to the contact, including information about Ruvixx Services. For example, we may send you industry updates and insights, information about other services or regulatory updates.

Corporate Clients and related Individuals

Ruvixx policy is to collect necessary personal information for agreed purposes and contractual obligations. Additionally, we ask our clients only to share personal information with us when it is needed for agreed purposes. When Ruvixx processes personal information that has been provided by our clients, Ruvixx asks our clients to provide the necessary information to the data subjects concerned regarding how Ruvixx will process that personal information.

Where agreed with our clients, we may use information that we receive while providing services for lawful purposes, including to analyze an issue, industry or sector, provide information to our clients, improve our business, or develop new technologies.

Users of our websites

This section describes our privacy practices with respect to https://www.ruvixx.com/

When you access or otherwise use our Site, we may collect information about you and how you interact with our Site. We may collect information about you through:

(1) information you provide

(2) automatic tracking technologies

(3) third parties

When you visit Ruvixx Sites, some information is automatically collected from devices used to visit our Sites, this information may include, IP address, browser type, browser language, pages viewed, time spent on a page, access times and information about your use of and actions on our Site. We also get information about in-bound domain names and pages viewed. This data tells us which pages our users visit and what information they volunteer, such as requests for contact or inquiries in regard to different Ruvixx services.

We may log information using “cookies.” Cookies are small data files stored on your device by a website. We may use session Cookies with various expiration dates to provide you with a more personal and interactive experience on our Site.

In all such cases persistent cookies are not used, and all cookies have an expiration date within 2 years or 13 months where applicable to comply to EUGDPR regulations.

Suppliers and Subcontractors

We may collect and process personal information about suppliers and subcontractors we do business with, including individuals associated with those suppliers/subcontractors. This information is used to manage relationships, contracts, to provide services to our clients and for receiving services from our suppliers. The personal information generally includes contact information for suppliers and subcontractors and may be stored in our 3rd party CRM.

How We Collect Personally Identifiable Information

Personally Identifiable Information (PII), (“Personal Information”) is information that identifies you, such as your name, phone number, email address, mailing address, or organizational affiliation

We may collect Personal Information you provide to us over the phone, in email, through a face-to-face conversation, or through online and offline forms such as Ruvixx newsletters, surveys or emails.
We may collect your‎ name, email address, phone number, organization, reason for inquiry, name as well as other information you directly give us on our Site.
When you engage with Ruvixx on social media, we may collect basic information on your profile, including your name and profile bio, the size of your following, your social sharing activity and your content preferences from social media platforms used by you.
We may collect information about you from other sources and we may add this to information we get from this Site.

We may also collect information from or about you from other public online and offline sources, such as LinkedIn, or information published in online or print media.

Personal Information

Ruvixx will only collect and use Personal Information about you where we have lawful bases. Lawful bases include when consent has been given and our legitimate interest in operating, managing and promoting our organization, maintaining our relationship with you and exercising our legal rights. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact privacy@ruvixx.com.

Personal Information uses based on consent and /or legitimate interest:

To manage client relationships, including to communicate about industry or regulatory updates, new services offered, promotions, upcoming events, and other news about products and services offered by us and our selected partners.
To provide services and to support to clients.
To facilitate administrative operations including, sending confirmations, invoices, technical notices, updates, support, and administrative messages.
For business development purposes including, identification of new or potential client relationship opportunities, service improvements or to develop new services.
To evaluate the relationships between Ruvixx and contacts and perform analysis on said relationships.
To perform analytics and produce metrics for Ruvixx leadership. These metrics can include trends, sales intelligence, relationship maps, and progress towards business goals.
System and IT systems maintenance
To facilitate, host or run events.
To conduct surveys, questionnaires, or similar campaigns
For Security, quality, and risk management activities
Personal information may be processed for security monitoring. Including to detect, investigate and resolve security threats. For example, scans to identify phishing emails or other threats.

Information Combining, Aggregation and Analysis

We may combine and use data analysis to interpret your information and predict how likely you are to be interested in or responsive to particular compliance initiatives, advertising campaigns or related communication.

We may aggregate non-personally identifiable information collected from you and other users as well as Device Information or Location Information to produce general statistics that cannot be linked to you or any specific user and with which we attempt to provide you with a better experience on our Sites, to improve services, industry grouping, and to analyze and understand how our sites are used.

We may also share aggregated and/or anonymized data with others for their own uses.

Sharing

We may share your Personal Information as follows:

Sharing Information to protect our business.

We may share information to protect the rights and property of Ruvixx, our employees, clients, and others. This includes enforcing agreements, policies, and terms of use. In the event of an emergency Ruvixx may share information. This includes sharing information when necessary to protect the safety of our employees and clients, or any person. If necessary to protect the security or confidentiality of our records and in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights.

Sharing with Service Providers.

Third party companies that we engage to process or collect information on our behalf based on our instructions are required to be in compliance with this Privacy Statement. For example, when you submit an inquiry or request for contact information, any Personal Identifiable Information (PII), your submitted request is stored in our database of a third-party provider, where it is made available for Ruvixx to download. This data may then be compiled in another trusted third-party database and/or customer relationship management tool.

Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable law or regulation.

Ruvixx may receive requests, subpoenas, or court orders from authorities to obtain disclosure of personal information in order to check that we are complying with applicable laws, regulations, to investigate alleged crimes, or for other legal purposes. Ruvixx will only fulfill requests for personal information where we are permitted to do so in accordance with applicable law or regulation. Additionally, Ruvixx will only share information if we believe doing so is reasonably necessary to comply with a law, regulation or legal request; to protect the rights, safety, or property of the public, or Ruvixx; or to detect, prevent, or address fraud, security or technical issues.

Sharing with Affiliates.

In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that Ruvixx is engaged with, involving the transfer of information described in this Statement, we would share your information with a party involved in such a process (for example, the successor organization of Ruvixx).

Sharing with Auditors, professional advisors and insurers.

Ruvixx engages auditors and other professional advisors, such as law firms, as needed to obtain advice in running our business, or to exercise, establish and defend our legal rights. Ruvixx may share Personal information as necessary with these auditors and other advisors in connection with the services or products being performed. Ruvixx also has insurance policies in place to protect our interests and in the event of a claim or other situation we may need to share personal information with the insurer.

Sharing for legitimate Business interests.

Ruvixx only shares personal data with others when legally permitted to do so in compliance with all US law and GDPR regulations. When Ruvixx shares data, Ruvixx uses contracts, and security mechanisms where appropriate to protect the data in compliance with data protection, confidentiality, and security standards.

Examples of sharing for legitimate business interests include:

When we need to process personal data in order to provide professional services for our clients, we may share personal data in reports that we make and deliver.

Retention

We retain collected personal information as long as considered necessary to fulfill the purposes for which it was collected. Personal information may be kept for longer periods where extended retention is required by law, regulation, and/or professional standards. In addition, personal information may be kept longer to establish, exercise, or defend the legal rights of Ruvixx.

Additionally, in the case of Business contacts Personal information may be retained in our 3rd party client relationship management tool for as long as we maintain a relationship or need to maintain a record of that relationship, with.

You can control the type of information collected through our Sites, for example by not accepting cookies from our website, or by not providing Personal Information when prompted.

Information Choices and Changes

Our marketing emails tell you how to “unsubscribe.” If you unsubscribe, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

Communication Choices

If you wish to update your Personal Information with us or change your communications preferences or if you no longer wish to receive communications from us, please click on the “unsubscribe” link in the email to unsubscribe or tell us so by email, phone, or written letter. Please include your exact name and contact details so that we can correctly remove you from our mailing list.

Our mailing address is Ruvixx. 300 Brannan St. Suite 207, San Francisco, California 94107.

We can be reached via email at  privacy@ruvixx.com

Cookie Choices

Ruvixx has implemented appropriate and reasonable administrative, physical, and technical safeguard to protect personal information and data from loss, misuse, alteration or destruction.

Only employees who need the information are granted access to personally identifiable information, following the principles of least privilege. Please note that in the unlikely event that we might need to contact you about a matter involving your personal information, we may email you about the matter.

Our Sites contain links to other websites. Ruvixx is not responsible for the privacy practices or the content of such websites.

As part of this Site or Service(s), we may provide links to other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Statement applies solely to information collected by us through this Site and the Services performed by Ruvixx. Therefore, this Privacy Statement does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Services. To the extent that you access or use the Services through or on another website or application, then the Privacy Statement of that other website or application will apply to your access or use of that site or application. Ruvixx encourages our users to read the respective privacy statements and/or policies of other websites before proceeding to use them.

Ruvixx, with its partnership and commitment to Security and Privacy with Microsoft, also provides a link to their Privacy Statement.

https://privacy.microsoft.com/en-us/privacystatement

We recognize the importance of protecting the privacy of children on the web and will never collect or maintain information at our website from those we know are under 13 years old. No part of our website is directed at children under the age of 13, and we do not knowingly collect Personal Information from children under age 13. If we discover that a person under the age of 13 has provided us with any Personal Information, we will delete that information from our systems. Ruvixx does not reply to information requests from children under the age of 13, if so identified. A parent or guardian must initiate any requests for information from children under the age of 13 on their behalf.

California Residents

It is our policy not to disclose any Personal Information we collect to third parties for direct marketing purposes under any circumstances. However, California Civil Code Section 1798.83 requires that all California residents be afforded the option to exercise their choice of whether Personal Information may be shared with third parties for direct marketing purposes or not, as well as to receive information specified in the statute if Personal Information is disclosed to third parties for direct marketing purposes.

If you are a California resident, effective January 1, 2020 you have the following additional rights:

Right to Know.
- You have the right to request information about the categories and specific pieces of personal information we have collected about you in the preceding 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.
- You have the right to request information about our sale or disclosure for business purposes of your personal information to third parties.
Right to Request Deletion. You have the right to request the deletion of your personal information.
Right to Non-discrimination. You have the right to not be discriminated against for exercising any of these rights.

Only you, or a person you designate to act on your behalf, may make a verifiable consumer request related to your personal information. We may request that your authorized agent have written authorization to make the request on your behalf and may need to verify the authorized agent’s identity.

In some instances, you may be requested to verify your identity prior to access or deletion of your personal information such as a government issued ID. Once identity has been verified, the request will proceed.

Accordingly, you are a California resident and if you wish to inform us whether you permit or refuse the sharing of your personal information with third parties for direct marketing purposes, or if you wish to request certain information if your personal information were to be disclosed to third parties for direct marketing purposes, please contact us as described in the Section 3, Your Choices.

EU and UK Residents

In accordance with applicable law, you are entitled to know what personal information we hold about you and you may ask us to make any necessary corrections to ensure that it is accurate and kept up to date. Under applicable law, you also have the right to request deletion of your personal information or to object to the processing of your personal information. If you wish to exercise your rights, please contact us as detailed in Section 3 (Your Choices). You may also have a right to complain to your data protection authority. Although Ruvixx is a global company, our headquarter is based in the United States. Please be aware that if you submit information to us, it will be stored on servers in the United States.

Mexico Residents

You can contact us as described in Section 3 (Your Choices) to enforce your privacy rights at any time, including to access your data, ask for your data to be updated, amended or deleted as well as to oppose the way we use your personal data. You may also contact us to request to revoke your previously granted consent to the extent permitted by law. Through the same contact data, we may inform you about:

the information that you will be asked to provide to identify yourself as well as the documents you may need to enclose with your request;
timeframes to receive a response regarding your request;
forms available for submitting your request, including template forms that you may use to apply, if available, and the channel through which our answer will be delivered to you; and
how we will deliver your information to you (which usually would be copies of documents, data messages).

Australia Residents

If you have any questions, comments, or complaints about our collection, use, or disclosure of personal information, or if you believe that we have not complied with this Statement or the Privacy Act 1988 (Cth), please contact us as detailed in Section 3 (Your Choices). When contacting us, please provide as much detail as possible in relation to your question, comment, or complaint. We will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need. If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner. For more information, please refer to www.oaic.gov.au.

Ruvixx is a global firm, with personnel operating across the globe. In addition to our staff, we use international third parties to help run our business. Because of the global nature of our business, personal information may be stored, processed or transferred outside the countries where our clients are located unless specified otherwise due to contractual obligations. This includes transfers to countries that are outside the European Economic Area (“EEA”) and to countries that may not have laws that provide the same degree of protection for personal information as the country of origin for the data subject. In accordance with applicable law and regulation, Ruvixx takes appropriate measures to facilitate adequate protection for any information that has been transferred.

When we transfer personal information outside of the EEA to a country or framework not determined by the European Commission as providing an adequate level of protection for personal information, the transfers will be under an agreement which covers European Union requirements for such transfers, such as standard contractual clauses.

Ruvixx also adheres to the EU - U.S. Privacy Shield Framework and the Swiss - U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce.

Your Personal Information may be stored and processed in any country where we have facilities or service providers, and by using our Sites and providing Personal Information to us, or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Where required, we have implemented appropriate cross-border transfer solutions to provide adequate protection for transfers of certain personal information, including, but not limited to, the European Commission’s Standard Contractual Clauses.

Ruvixx is often considered to be the data controller when processing personal data while providing our professional services. However, in some cases during audits or other professional services Ruvixx would be considered a data processor.

If there are any questions about the role that Ruvixx is fulfilling while processing data please contact below.

Data Protection Officer

Ruvixx

300 Brannan St #511 San Francisco, CA 94107

Email: privacy@ruvixx.com

There are certain rights individuals have over their personal data. These rights include the following:

Right to access,
Right of rectification,
Right of erasure or deletion,
Right to restrict processing,
Right to object to processing
Right of data portability,
Right to withdraw consent at any time (where processing is based on consent).

Please see below for more information on these rights.

Right to access personal data

Individuals have the right to obtain confirmation regarding the retention of personal data we may hold about them. To request a copy of the personal data we control, and information regarding how and for what reason we process their personal data.

This right may be exercised by emailing us at privacy@ruvixx.com.

Right to Rectification / Amendment

Individuals have the right to request that their personal data be amended or rectified where/if it is inaccurate, and to complete any incomplete data.

To update your personal data, please email us at privacy@ruvixx.com

When practically feasible, once informed that any personal data processed by us is inaccurate, we will make updates as appropriate.

Right to erasure

In the following circumstances to you have the right to deletion for your personal data:

When the personal data is no longer necessary in relation to the purposes for which it was collected and processed
When our legal basis for processing is consent, and consent is withdrawn, and no other lawful basis applies.
When our legal basis for processing is that the processing is necessary for legitimate interests pursued by us or a third party, you object to our processing and we do not have overriding legitimate grounds.
When you unsubscribe or object to processing for direct marketing purposes.
If personal data has been unlawfully processed
In the event your personal data must be deleted to comply with a legal obligation.

To request deletion of your personal data, please email privacy@ruvixx.com

Right to restrict processing

In the following cases You have the right to restrict processing of your personal data:

In the event the accuracy is contested, for a period enabling us to verify the accuracy of your personal data.
In the event your personal data has been unlawfully processed.
In the event your personal data is longer necessary in relation to the purposes for which is was collected and processed but the personal data are required by you to establish, exercise or defend legal claims
In the event an individual objects to our processing for a period enabling us to verify whether the legitimate grounds relied on by us override your interests.

To restrict our processing of your personal data, please email us at privacy@ruvixx.com

Right to object to processing

Individuals have the right to object to our processing of their personal data when:

Process is based on our legal basis for our legitimate interests or those of a third party.
Processing is for direct marketing purposes.

To object to processing of your personal data, please email us at privacy@ruvixx.com

Right to data portability

When the legal basis for processing an individual’s personal data is consent or performance of a contract, they have a right to receive their personal data provided by the Individual to Ruvixx and/or to have this sent to another organization when feasible.

To exercise this right to data portability, please email privacy@ruvixx.com.

Right to withdraw consent

Where we process personal data using only your consent, you have a right to withdraw this consent at any time. Note this is not our normal legal basis for processing data and is not always applicable.

If you wish to exercise the right to withdraw your consent, please email us at privacy@ruvixx.com

To unsubscribe from direct marketing, please click on the “unsubscribe” link in the relevant email.